Warranty

1. Manufacturer's Warranty

All products sold by Vibe Dwell are covered by the manufacturer's warranty. The warranty is provided and serviced by the manufacturer, and its length and terms vary by product. Please refer to the product manual or the manufacturer's website for exact coverage. If you're unsure about your product's warranty, contact us at support@vibe-dwell.com or (888) 446-6855 and we will help you find it.

Vibe Dwell does not provide a separate warranty of its own.

2. Items That Arrive Damaged or Defective

If your item arrives damaged or defective, contact us within 7 days of delivery. We arrange a replacement or a full refund at no shipping cost to you, as described in our Return and Refund Policy.

To help us resolve this promptly:

• Inspect the packaging when it arrives. If any damage is visible, even just to the box, note it on the delivery receipt.
• If you cannot open the package at delivery, write "subject to inspection" on the delivery receipt.
• Email photos of the damage to support@vibe-dwell.com.

3. Warranty Limitations and Exclusions

Manufacturer warranties typically cover defects in materials and workmanship under normal use. Coverage may be excluded for:

• Damage due to misuse, improper installation, unauthorized alterations, or normal wear and tear.
• Environmental damage beyond regular conditions.
• Consumable parts or accessories, unless specifically noted.

For accurate coverage information, consult the product manual or contact us.

4. Filing a Warranty Claim

To start a claim, email support@vibe-dwell.com with:

• Proof of purchase (order number or receipt)
• A description of the issue, with photos or videos if available

We review your request, may ask for additional documentation, and help you submit the claim to the manufacturer. If the manufacturer approves it, the repair, replacement or refund is provided under the manufacturer's warranty terms.

5. Shipping and Labor

Shipping and labor for warranty service are governed by the manufacturer's warranty terms. Many manufacturer warranties do not cover labor, installation or shipping costs. This does not apply to items that arrive damaged or defective and are reported within 7 days of delivery, which are covered by Section 2.

6. Transferring Your Warranty

Most manufacturer warranties are non-transferable and apply only to the original purchaser. Please review your product's documentation or contact us for details.

7. Legal Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties, so some limitations in a manufacturer's warranty may not apply to you.