Product Quality Guarantee

At Vibe Dwell, your satisfaction is our top priority. We stand behind every product we offer with a quality guarantee to ensure you receive only reliable, well-crafted items for your home and outdoor spaces. Each product is also covered by a manufacturer’s warranty—please contact us for specific warranty information related to your purchase.

What if my product arrives damaged?

We take great care in packaging every order, but if your item arrives damaged, we’re here to make it right. Please inspect your package as soon as it arrives. If you notice any visible damage to the box or product, note it on the delivery receipt before signing. If you can’t inspect the item during delivery but suspect damage, write “suspect damage” on the receipt.

If your order does arrive damaged, email clear photos to support@vibe-dwell.com, and our team will arrange a replacement or refund—typically processed within one business day.